Page 47 - Senior Link Magazine Spring 2023 - Online Magazine

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Get ready to shop for an

ELECTRICITY PROVIDER

this summer By Anna Delano, Lubbock Region Manager, Reliant

With Lubbock Power & Light transitioning to a deregulated electricity market, consumers can
choose an electricity provider that’s right for them.

reas of Lubbock will soon be part of the Texas offerings, community involvement, or customer-service
deregulated electricity market. So, what is rating. Further, consumers can review their monthly
Aelectricity deregulation, and what does this electricity bills to become familiar with how much
mean for you? electricity their home typically uses every month as
well as during specific seasons. With this information,
THE TRANSITION TO A COMPETITIVE consumers will be better positioned to compare plan
ELECTRICITY MARKET offerings and customer benefits when the time comes
to choose a new provider later this year.
Lubbock Power & Light is making the move to a
competitive retail electricity market later this summer. PowertoChoose.org, managed by the Public Utility
This is historic, as Lubbock is the first city to deregulate Commission of Texas (PUCT), is a great resource for
and voluntarily enter Texas’ large competitive market comparing plans and providers. Consumers can review
– ultimately giving some homeowners, renters, and electricity plans in their areas and sort by price per
businesses of Lubbock the freedom to choose an kilowatt hour (kWh), plan length, and more.
electricity provider that’s right for them and the type of
plan that suits their lifestyle. As the time gets closer, some electricity providers,
like Reliant, will have customer-care teams available
Benefits of a deregulated – or competitive – electricity to talk through selections and make it easy to find an
market include choice of retail electricity provider, electricity plan that fits consumers’ lifestyles. Reliant
competitive pricing among providers, high-quality will help to ensure the transition is seamless for
customer service, innovative tools to manage electricity consumers.
usage, flexibility to choose from personalized plans,
convenient billing and payment options, and renewable ABOUT RELIANT
electricity options.
Across Texas, Reliant is known as a leading electricity
HOW TO PREPARE FOR THE CHANGE provider committed to powering and supporting
people and communities for decades. Last year, Reliant
As current Lubbock Power & Light consumers prepare opened an office in Lubbock with a local team that will
to choose who provides their electricity, what steps help serve the public throughout this exciting chapter
should they take to prepare? and educate consumers about their new options. For

more information, visit reliant.com.
To get ready for this change, consumers can start
thinking about what options are important to them, ABOUT THE AUTHOR
such as predictable fixed term plans, flexible month-
to-month plans, pre-paid plans, or plans that come Anna Delano is the Lubbock region manager at Reliant.
bundled with the latest smart home technology. A She’s a two-time Texas Tech grad, former Texas Tech
competitive electricity market also means consumers employee, and a true local who is helping Reliant best serve
can choose the company they do business with based the community.
on what’s important to them, such as a company’s plan

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