Page 117 - Senior Link Magazine Fall 2020- Online Magazine

HONORING SENIORS
Meeting Your Hearing

Needs During the Pandemic

by Gayle Willson

ost of us are facing challenges during this because hearing problems are sometimes due to wax build
uncertain time. The quarantine, the masks, the up in the canal. We clean and service hearing aids, offer
Msocial distancing, the risk and the inconvenience batteries and filters, and repair all makes of hearing aids.
are forcing all of us to make changes in our routines. At
Grand Hearing, we have tried to expand our services in During these awkward and unpredictable times, our
ways that will make it easier for you to have your hearing prayer is for your safety and for caution in all you do.
needs met. Following are some ways we have adapted our Communication is of vital importance. Hearing well with
care for our patients: the resources available will make it much more bearable for
you.
• Both offices of Grand Hearing offer curb service. Also,
when you call first, we can schedule you for a time Blair and Gayle Willson and Polly Wampler welcome you
when our office has fewer patients, so we can safely in our office for a cup of coffee and a warm smile. Come
distance in our lobby. visit one of South Plains area offices, in Lubbock and
• Both private offices are cleaned well between each Plainview. We also serve Amarillo patients.
patient. The entire office is sanitized nightly.
• We ask for everyone to wear a mask when in our office.
• We realize that many who were able to get out
before are now homebound in their facilities. Our
manufacturers have provided batteries, which are
available at some assisted living centers. Please let us
know if your facility needs them.
• We repair all makes, and we offer mail service; if you
have a hearing aid that is not working and needs
maintenance, please call. We will give you our mailing
address, so you can send it to us by USPS.
• We offer insurance benefits to those with a Medicare
supplement. Call the 800 number on the back of your
card for more information about Hearing Aid Benefits,
or call our office, and we can help. Many of these
benefits are at NO COST to you.
• We offer tele-help service through FaceTime and Marco
Polo apps on your iPad and smart phone. If you need
a tablet, the state of Texas will provide you one. All we
need to do is complete an application to verify your
hearing loss. Through the STAP program, an amplified
landline phone is available (FREE for you). We are also
providers of the Caption Call phones that will print out
your conversations for better understanding.
• Most of the new hearing aid technology offers
Bluetooth connections, making it easier to understand
a telephone conversation from your cell phone.

At Grand Hearing Center, we offer FREE hearing
screenings to answer your questions. We also offer FREE
ear canal inspections and a discount for wax removal

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